Alexandra Palace, Alexandra Palace Way, London Borough of Haringey, London N22 7AY

Details

Accessibility

https://www.alexandrapalace.com/visitor-information/accessibility/

2025:  "Alexandra Palace has a dedicated Visitor Services Team that are here to make sure you have the best possible experience visit. If you have any questions or would like to discuss any of the information below or about any event please contact us. Telephone number (Monday to Friday 9am-5pm):  0208 365 2121 Access enquiries email: access@alexandrapalace.com

Visitor feedback: We value your feedback and suggestions, you can send us any thoughts via visitor.services@alexandrapalace.com 

If you have difficulty queueing, please contact the Visitor Services team in advance of your visit and they will offer further advice and options.

There are a limited number of wheelchairs that are available for hire for use within Alexandra Palace on a first come first served basis. We always recommend that these are booked in advance by contacting Visitor Services prior to your visit.

If you do not have access to email please call the Visitor Services Team who can take a manual booking.

Wheelchairs can then be collected when you arrive for the event from the Visitor Services desk.

Accessible bathrooms are located in the Phoenix Bar & Kitchen, Great Hall (concerts and exhibitions),West Hall, Ice Rink, East Court and Theatre. Please enquire with the Visitor Services Team if you require any further assistance or information.

We have a state-of-the-art Changing Places Facility, located in our East Lightwell entrance on our South Terrace. The facility includes a height adjustable changing bench and sink, a moveable hoist, changing screen, shower and accessible toilet.

Please note that this area is generally closed to the public and can be accessed by making contact with our Visitor Services team, who will happily escort you to the facility. The team are located in our East Court between 9am-5pm, and are also present at all events.

If you are attending an event and would like to use the facility then we would advise that you contact us prior to your visit so we can provide the best possible experience for you.

We provide companion tickets for all events free of charge. Allocated accessible tickets will come with a companion ticket as part of the order. However, if you have purchased a general admission ticket and require a companion, please contact Visitor Services.

We have dedicated accessible ticket and companion packages available for all events."

Brief description

https://en.wikipedia.org/wiki/Alexandra_Palace

2025: "Alexandra Palace is an entertainment and sports venue in north London, situated between Wood Green and Muswell Hill in the London Borough of Haringey. A Grade II listed building,[2] it is built on the site of Tottenham Wood and the later Tottenham Wood Farm.[3] It was designed by John Johnson and Alfred Meeson. It opened in 1873 but following a fire two weeks after its opening, was rebuilt by Johnson. It was intended as "the People's Palace" and it is often referred to by the nickname "Ally Pally".

At first a private venture, in 1900 the owners planned to sell it and Alexandra Park for development. A group of neighbouring local authorities managed to acquire it. An Act of Parliament created the Alexandra Palace and Park Trust. The Act required the trustees to maintain the building and the park, and make them available for the free use and recreation of the public forever. The present trustee is the London Borough of Haringey, whose coat of arms shows lightning bolts depicting Alexandra Palace's pioneering role in the development of television.

In 1935 the trustees leased part of the Palace to the BBC for use as the production and transmission centre for their new television service. Thus, in 1936, it became the home of the world's first regular public (then) "high-definition" television service. The broadcasting system was 405-line monochrome analogue television – the first fully electronic television system to be used in regular broadcasting. Although other facilities soon superseded it after the Second World War, Alexandra Palace continued to be used by the BBC for many years, and its radio and television mast is still in use.

The original Studios A and B still survive in the southeast wing with their producers' galleries, and are used for exhibiting original historical television equipment. The original Victorian Alexandra Palace Theatre with its stage machinery also survives and, as of 2019, is back in use. The theatre and the stage structure are on English Heritage's Buildings at Risk register. Alexandra Palace became a listed building in 1996,[2] at the instigation of the Hornsey Historical Society. A planned commercial development of the building into a mixed leisure complex, including a hotel, a replacement ice-skating rink, a cinema, a ten-pin bowling alley and an exhibition centre, encountered opposition from public groups and was blocked by the High Court in 2007.

The Great Hall and the West Hall are typically used for exhibitions, concerts and conferences. They are operated by the trading arm of the charitable trust that owns the building and the park on behalf of the public. There are also a pub, an ice rink, a palm court and a panoramic view of London.

In 2013 Alexandra Park was declared a local nature reserve. It is also a Site of Borough Importance for Nature Conservation, Grade 1.[4][5][6] Since 2012 the Palace has been the venue for the Masters snooker tournament, held every January.[69] The only subsequent year it has not been held there was 2021, as a result of the COVID-19 pandemic. "

Address

Alexandra Palace, Alexandra Palace Way, London N22 7AY

Email

https://www.alexandrapalace.com/contact/get-in-touch/

Phone

020 8365 4343 

Website

https://www.alexandrapalace.com/

Directions

"PARKING:

Non-event days;

We have designated 25 Blue Badge Holder car parking spaces in our East court car park. We have over 1200 car parking spaces available across site, all of which are accessible. Blue Badge holders park for free in all our car parks, customers will be required to scan their blue badge at the payment machine on arrival to avoid charges. All car parking spaces first come first serve basis.

Event day Parking; For concerts in the Great Hall blue badge parking is located in the Grove Carpark (west side of the building).

For Theatre and Exhibitions blue badge parking is located in the East Court (East side of the building).

Please note that parking facilities and areas on event day may vary depending on the type of event that you are attending. We will have blue badge parking available for all events. However, we would always advise contacting the Visitor Services team to check parking arrangements for your chosen event prior to arrival.

Taxi drop off;

Our accessible taxi/drop off location is outside our main entrance which our traffic team can direct you too. Please note due to large volumes of people this is not always possible on concerts but our traffic team can advise on arrival.

On concerts, our taxi drop off/pickups is located in the East Car Park."

Opening Times

Always check with the venue directly for up-to-date information including opening times and admission charges as they may be subject to change

Transport

https://en.wikipedia.org/wiki/Alexandra_Palace

2025: "The nearest railway stations are Alexandra Palace, with Great Northern services from Moorgate, and the London Underground station Wood Green on the Piccadilly line. Alexandra Palace is also served by London Buses route W3, which is operated by Arriva London."

https://alexandrapalace.com/wp-content/uploads/2022/07/Public-Transport.pdf

2025: "The closest underground station and national rail to the Palace with step-free access is Finsbury Park station

The W3 bus that stops right outside the venue crosses with other major bus routes in Wood Green and Finsbury Park.

If you are travelling to the venue via a National Rail station, please check the National Rail website or contact the station directly to confirm arrangements as step-free access is not in place as a rule."

Amenities

Phoenix Bar & Pizzeria

Alexandra Palace Way

London

N22 7AY

+ Parking lot

London

N22 7AY

+ Alexandra Park

Alexandra Palace Way

London

N22 7AY

+ Alexandra Palace Ice Rink

Alexandra Palace

Alexandra Palace Way

London N22 7AY

2025: https://www.alexandrapalace.com/visitor-information/accessibility/  "The Ice Rink has mostly step free access. Please note that the seating structure in the Ice Rink does require the navigation of steps. Please contact Visitor Services if you would like to discuss this further. Blue badge Parking is available in our East Court car park free of charge. The access route from the East car park to the Ice Rink is step-free.The Ice Rink has two accessible toilets available, on either side of the ice. The first is located opposite the skate hire on the far side of the rink and the other is located 50 feet from the main East Court entrance. Please contact a member of staff if you require any assistance  Please note that the seating structure in the Ice Rink does require the navigation of steps to reach the seating areas. However, we do have an accessible viewing platform available, details are available below."