Custom House Visitor Centre, Exeter, Devon. Open Daily [April to October] and Thursday to Sunday [November to March]. Free Admission.

Details

Accessibility

There is no general parking allowed on The Quay.

There are 5 Accessible parking bays alongside the Café on The Quay, at the bottom of Quay Hill, which are available for general use.

The Quay surface is comprised of cobble stones and is uneven.

Level access to the building.

https://exetercustomhouse.co.uk/your-visit/

"Step-free access to ground floor.

Lift to the first floor (ask at reception for access).
Accessible ground floor toilet.
We welcome registered assistance dogs anywhere on site.

Please feel free to leave buggies on the ground floor whilst you explore the building, although please note these are left at your own risk."

Brief description

Visitor Centre located in 17th Century Custom House.

Address

46 The Quay, Exeter EX2 4AN

Email

2025- Information on access, activities and events at Exeter Custom House, the Transit Shed and general information about the Quayside and Canal basin area can be obtained from the Reception Desk, by phoning 01392 271611 or emailing customhouse@exeter.gov.uk

Phone

01392 271611

Website

www.exeter.gov.uk/leisure-and-culture/our-attractions/custom-house-visitor-centre

https://exetercustomhouse.co.uk/your-visit/

Directions

Leave the M5 at Junction 30 and take the Sidmouth Road towards Middlemoor.

Remain on the Sidmouth Road until a roundabout where join the B3183 towards the City Centre.

Remain on this road until you reach a big roundabout in the City centre, where take the first exit onto Western Way and stay on this road as it joins Magdalen Street and then keep right twice and then left at the multiple sets of traffic lights at the junction of the A3015 join the A3015, Western Way.

After a little while turn left onto Lower Coombe Street, following the Brown Signage for Cathedral and Quay Car Park and follow the road around to the left into the car park.

Quay Hill is off to the right and is access to The Quay.

Follow the footpath at the far end of the car park, which is very steep, towards The Quay and the Centre can be found on the right hand side.

"Exeter Custom House is at the heart of the relaxed Quayside and Canal area and our outdoor venue, The Transit Shed, is just over the road. We encourage accessing the area by foot, bike or public transport."

OS SX919921

Opening Times

2025-

"Summer Hours – 10am – 5pm every day (April – October).

Winter Hours – 11-4, Thursday – Sunday (November – March).

Admission to the building is free of charge, except for certain ticketed events – check the events page to find out more.

Please note, last admission to the building is 30 minutes
before closing time. Occasionally some parts of the heritage display may be closed due a private event."

Transport

2025: "There is a bus stop on The Quay ~ Service Number G. The G bus service runs every hour on the half hour from the Quay to Exeter High Street, and the Green bus service also runs nearby"

Nearest train station is Exeter, St Thomas.

For more travel information go to www.traveline.info or call 0871 200 22 33

Amenities

Shops

Restaurants

Café

Public House

Toilets

Accessible Toilet

Climbing Wall Attraction

Full amenities are available in the City centre.