Lancaster Maritime Museum, Lancashire.

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Details

Accessibility:

The museum is accessible to all, with automatic main doors, lift access to all levels, hearing loop available, accessible toilets on-site, as well as baby-changing facilities. Assistance dogs welcome. Public car park situated at rear of museum, however spaces are not guaranteed. Further parking can be found along St Georges Quay, with one designated disability bay situated close to the main entrance of the museum. 

2025: "

  • Physical Access: All areas of the museum except for the small mezzanine gallery are fully accessible to all visitors, with lift access to the three main floors. However, fire evacuation for wheelchair users from the upper floors of the museum relies on Evac Chairs and the presence of trained staff. This means that we are only able to provide access for one wheelchair user at a time to each level of the museum above the ground floor. You must also be able to transfer yourself into an Evac Chair in the event of an emergency.
  • Wheelchair available: ask a member of staff if you'd like to borrow it.
  • Parking: There is a Blue Badge parking space directly in front of the museum.
  • Toilets: There are two gender-neutral toilets on the ground floor. One is fully wheelchair-accessible, with a button-activated door and emergency cord.
  • Sensory backpack: available to borrow for free from the front desk. Ideal for children and young people on the autism spectrum, the backpack includes ear protectors, communication cards, fiddle toys and more. 
  • Touch and See: We are currently developing a new way for those with visual impairments to enjoy our collections. Find out more here: Touch and See.
  • Access Statement: For an in-depth look at accessibility in the Maritime Museum, download this 2019 pdf: Access Statement (PDF, 174KB)

If you have any questions or concerns please feel free to call or email the museum for more details before your visit: 01524 382264, lancastermaritimemuseum@lancaster.gov.uk "


Brief Description:

Museum situated within 2 historical buildings, displaying Lancaster's local fishing industry and the history of the Port of Lancaster. 



Further Information
Address:


Lancaster Maritime Museum, Custom House, St George's Quay, Lancaster, LA1 1RB


Email:

mailto:lancastermaritimemuseum@lancashire.gov.uk


 
Phone:

01524 382264



Website:

https://www.lancaster.gov.uk/sites/museums/maritime




Opening Hours:

See https://www.lancaster.gov.uk/sites/museums/maritime


Admission: 

See https://www.lancaster.gov.uk/sites/museums/maritime



Directions:

Situated 3.6 miles North of Bailrigg, via A6. 

7.3 miles East of Heysham, via A683, B5273, Morcambe Road, A6.

5.6 miles South of Bolton Le-Sands, via A6.

OS SD43622. 

Transport:

Lancaster Station is the closest railway station to the museum. Bus stops are situated on the opposite side of the River Lune, with a walk to the museum. Accessible by car.

2019 pdf: Access Statement (PDF, 174KB)

2019: "Lancaster Railway station is less than 1 mile away and has a taxi rank situated

outside. Both major local taxi services can provide accessible vehicles. Both road and footpath routes from the station are down a steep slope.

Lancaster Bus station is less than 1 mile away and the route from the station to the

museum is flat. Bus routes number 12 and X1 go down St George's Quay and stop

opposite the museum entrance. Visitors should get off at the St George's Quay stop

for both routes.

The streets and pavements directly around the museum are flat and in good repair.

There is a footpath down from Lancaster Castle which is a quick route up to local

attractions and the train station, but this route is very steep and includes cobbles and

steps at times.

There are audio interactives on all levels of the museum, as well as computer based

interactives in large print."


For more travel information go to http://www.traveline.info or call 0871 200 22 33.


Amenities:

There is a cafe within the museum building serving a variety of hot and cold foods, snacks and drinks:

2025: "The Galley Gift Shop and Grab & Go Cafe

Photo of the Galley gift shop, with colourful maritime-themed products on pale green wooden shelving.

NEW for 2025 

  • Our gift shop has had a complete refurbishment, with a whole new range of goods focused on quaility and sustainability. We've got gorgeous gifts made by local craftspeople and artists, books on local and nautical history, and much more!

  • You can now get drinks and snacks from our self-service counter too. Relax in the new indoor nautical-themed galley seating area, pick a picnic table outside in the boatyard, or simply grab and go with our handy takeaway options - the choice is yours!"

Toilets: There are two gender-neutral toilets on the ground floor. One is fully wheelchair-accessible, with a button activated door and emergency cord.

Baby changing facilities: inside our accessible toilet.

Parking: Free parking for up to 3 hours is available along the roadside and there is a Blue Badge parking space at the front of the museum. There is also a Pay and Display car park behind the museum.  ".

 

Travel Information

For further travel information please see: www.traveline.info

Or call Traveline on 0871 200 22 33
(Calls cost 12p per minute plus your phone company's access charge)